Refund and Return Policy

Updated 9 November 2026

Physical Items

If there is a problem with your order, please email me at tory@torymccagg.com within 15 days of receiving your package with the following information:

  • your order number (included in the email you receive after purchase)

  • a detailed description of the problem you are having

  • photograph(s) of the incorrect, incomplete, or damaged item

Digital Products and Downloads

There are no refunds, returns, or exchanges offered on digital products. If you are experiencing issues accessing or using your digital downloads, please contact me at tory@torymccagg.com within 15 days of receiving your order. Be sure to include your order number and a detailed description of the problem you are having.

If you have questions before placing your order, please contact me by e-mail at tory@torymccagg.com.